Privacy Policy

At Delikaixi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or shop at delikaixi.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us, including:

  • Your name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order and purchase information

  • Payment-related information

  • Customer service communications

  • Account information, where applicable

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and activity on our website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Send order confirmations and tracking updates

  • Process returns, refunds, and exchanges

  • Respond to customer service inquiries

  • Prevent fraud and unauthorized transactions

  • Improve our website, products, and services

  • Maintain website security and functionality

  • Send promotional communications where permitted by law

3. Payment Information

Payments may be processed by trusted third-party payment providers.

We do not necessarily store your complete credit or debit card details directly on our systems. Payment providers may process your information in accordance with their own privacy and security policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website usage

  • Support shopping cart and checkout features

  • Improve the overall customer experience

Depending on your location, you may be able to manage certain cookie preferences through your browser or any cookie controls available on our website.

5. Sharing Your Information

We may share necessary personal information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • E-commerce and hosting providers

  • Customer service providers

  • Fraud prevention services

  • Analytics and marketing providers

We only share information that is reasonably necessary for these providers to perform their services.

We do not sell your personal information for money.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party services.

These third parties may have their own privacy policies and terms. Delikaixi is not responsible for the privacy practices, security, or content of third-party websites and services.

7. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Maintain business and order records

  • Provide customer service

  • Prevent fraud

  • Resolve disputes

  • Meet legal, accounting, or regulatory obligations

When information is no longer required, we may delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion of eligible information

  • Object to or restrict certain processing

  • Withdraw consent where applicable

  • Request a copy of certain personal information

To submit a privacy-related request, please contact us at serviceDelikaixi@outlook.com.

10. Marketing Communications

If you choose to receive marketing emails from us, you may unsubscribe at any time by using the unsubscribe option provided in the email or by contacting us directly.

You may still receive important non-marketing messages relating to your orders, account, payments, shipping, or customer service requests.

11. Children’s Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updated version will be published on delikaixi.com. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Website: delikaixi.com
Customer Service Email: serviceDelikaixi@outlook.com

Delikaixi Customer Service Team